When using India Footprints Adventure's service you agree to our collection, use and sharing of your personal information as described in this policy. In some cases, particularly if you reside in a country governed by a data protection regulation, we may ask you to provide explicit consent to access our services before proceeding for further operations.
Since this a a customized service, we encourage you to register with us in order to book services on our website and to take advantage of our customization features.
We log your IP address in order to help diagnose problems with our server, administer our Web site and track usage statistics.
Your IP address may vary each time you visit, or it may be the same, depending on whether you access our site through an always-on type of Internet connection (e.g., cable modem or DSL), or through a dial-up connection (e.g., VSNL, MTNL etc). Either way, it would be extremely difficult for us to identify you through your IP address, and we make no attempt to do so.
All users who choose to register themselves on our site www.indiafootprnts.com will be able to do online transactions with us. You will be able to purchase / book our services offered herein.
If you register with us, we will collect personal information from you in addition to the non-personal information described above. That personal information may include your name, email address, mailing address, telephone number, travel preferences, passport number, user name and password. The information we collect may vary, but we only collect the information that you manually enter into our forms.
We use the personal information we collect to help both of us! As we mentioned above, registering with us allows you to personalize our Web site so that it is most useful to you. It also allows you to log into our site automatically each time you visit, rather than manually typing your user name and password every time. By registering you can also track your history of transactions that you have done on our site which is available in the form of a Dossier. We may also use this information to periodically contact you with news or important information or to request your feedback on our site. In addition to these periodic updates, we may email you additional materials, but only if you specifically request them. These might include opt-in newsletters and other materials that you proactively request.
In addition to these communications, if you have provided an email address, we may use your personal information to send you notifications about special offers or to tell you about opportunities available from our partners. You may opt-out of any or all marketing communications in any commercial e-mail we send or at any time, as well as access and update your personal information, by visiting . www.indiafootprnts.com
Disclosure of your personal information
India Footrpints Adventure does not sell or rent any personal information to any third party, other than our partners, as discussed in this policy. We may aggregate personal information from all of our users and provide that information in the aggregate to other parties, including advertisers, for marketing and promotional purposes. However, if we do so, that information will not be in a form that will allow any third party to identify you personally.
We may share some of your personally identifiable information with our subsidiaries and sister companies that are committed to providing you with a comprehensive array of travel packages and services to meet your travel needs. Sharing this information allows us to better understand the ways in which our various product and service offerings can assist travelers. It also enables us to provide you with information about travel opportunities in which you might be interested. We do not place restrictions on the use of personal information by our subsidiaries, or affiliates but they will treat it at least as protectively as they treat information they obtain from their other users. They also will comply with applicable laws governing the transmission of promotional communications, and give you an opportunity in any such email that they send to choose not to receive such promotional e-mail messages in the future.
We may also use the information to provide to government agencies like RBI, Banks etc as per the laws of the country. As you might expect, India Footprints Adventure must cooperate with legal authorities, and may in some circumstances be required to disclose personally identifiable information in response to requests from law enforcement authorities, or in response to a subpoena or other legal process. We don't expect this to happen, but if it does, we will provide only the information required. In other words, we will not simply turn over our database in response to a specific legal requirement. We also may share your information in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, and in the unlikely event of bankruptcy.
How you can review and update your personal information
You can review and update the personal information you have provided through the registration process by visiting www.indiafootprnts.com
Steps we take to protect your personal information
India Footprints Adventure has implemented security procedures to help protect the personal information stored in our systems. For example, we limit access to personal information about you to employees who we believe reasonably need to come into contact with that information. We also employ processes (such as password hashing, login auditing, and idle session termination) to protect against unauthorized access to your personal information.
We reserve the right to change this policy should we deem it advisable to do so. If we make material changes that will affect personal information we have already collected from you, we will make reasonable efforts to notify you of the changes and to give you the opportunity to amend or cancel your registrations.
The billing is for services to be provided by India Footprints Adventure or its agents on behalf of you or your travel agent. These services may include hotel reservations, airline reservation, ground transport and guide services, entrance and entertainment fees etc.
The billing conditions state here that you will not claim refund form the credit card company for services provided by India footprints Adventure.
Our Company is not liable if payment is refused or declined by the credit/debit card supplier for a number of reasons. Hence in case of denial please check with the supplier for reasons of failure or denial.
The customer will be presented with a display confirming payment on acceptance. Please keep a print out with for accountability.
Cancellation fees are applicable and the refund is subject to these cancellation policies. Refunds can be made only to the credit card from which payment was received. We will not be liable for any difference in refund amounts due to exchange rate differences.
India Footprints Adventure does not store your credit/debit card details on the website. This information is processed by our chosen Payment Merchants.
We are not responsible for privacy policies of third party sites, please review carefully. Information collected by India Footprints adventure will be stored and processed in databases owned solely by us.
Our online payment service has been designed to ensure maximum security and confidentiality using latest technologies. When you make an online payment, you will be requested to provide your personal contact details. Contact details will assist in conversation in case of query or problem.
The financial transactions are hosted by Bill Desk payment gateway in association with HDFC Bank payment gateway which provides a secure environment to protect your transactions. Your credit/debit card information is secure and not transmitted outside the secure site.
All disputes are subjected to jurisdiction of Madhya Pradesh high court Jabalpur
Those mentioned below are general terms. The terms may be superseded by conditions specific to your reservation. You will be kept informed to you at the time of processing the bookings. All cancellations must be made in writing by the customer. The cancellation is effective from the day of receipt. Due costs and losses incurred on cancellation, following cancellation charges apply:
|Number of days prior to departure when cancellation notice received||Cancellation charge as percentage of total holiday price|
|Up to 70 days||Forfeit Deposit|
|30 Days or less||100%|
The penalties are in addition to the non-refundable elements of the booking which have been contracted on your behalf and notified you. We will strive to refund any recovery from the suppliers on cancellation.
Agents or third party organizations acting on our behalf are unable to amend or change the contract or terms and conditions within it unless authorized by you.
It may become imperative for changes to advertised products and services to be made. We reserve the right to make such alterations and even make changes to your holiday after bookings.
Minor changes are notified in advance if possible but we are not obliged and no compensation is payable. If the change is material such as flight timings by more than 12 hours, change of destination or to a low standard accommodation. In these circumstances we will notify you and offer you the choice of
a) Accepting alternative arrangements or
b) arranging an alternative holiday or
c) canceling your holiday